Accessibility statement for www.newark.gov.uk
This website is run by Newark Town Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some content uploaded to this website is not fully accessible:
- most older PDF documents are not fully accessible to screen reader software
- live video streams do not have captions
- there’s a limit to how far you can magnify the map on our ‘Contact us’ page, which is provided by a third party (Google)
What to do if you cannot access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email firstname.lastname@example.org
- call 01636 680333
- write to us or visit us at: Newark Town Hall, Market Place, Newark, NG24 1DU
We’ll consider your request and get back to you in 10 working days.
If you cannot view the map on our ‘contact us’ page, call or email us for directions www.newark.gov.uk
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:
Town Clerk Mr. Matthew Gleadell
Newark Town Council
Newark Town Hall
Tel: 01636 680333
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Newark Town Council reception has a portable personal audio induction loop for those using hearing aids. If you contact us before your visit, we can also try to arrange a British Sign Language (BSL) interpreter.
Technical information about this website’s accessibility
Newark Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website framework is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. Some content is partially compliant, due to the non-compliances listed below.
Non accessible content
Some pages may contain attachments which are not currently compliant, such as:
- Older PDF files such as Meeting Minutes and Agendas.
- Content produced by third parties or using third party software.
Non compliance with the accessibility regulations
We will do all we can to identify content that is non-compliant.
We have not identified any areas that we believe constitute a disproportionate burden.
PDFs and other documents
Not all documents on this website are created by us. Some documents and content may be created by third parties or using third party software. Where this is the case we will endeavour, on request, to obtain an accessible copy from the original source or to convey the information contained in the document in an accessible way.
Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix meeting agendas or minutes for meetings which were published prior to 23 September 2018.
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.
Any new PDFs or Word documents created by us will meet accessibility standards.
How we tested this website
This website was last tested in July 2023. Tests were carried out by both internal systems and our website provider, Aubergine 262.
What we’re doing to improve accessibility
We plan to improve accessibility on this website by addressing non-compliance issues (where possible) by March 2024.
We will provide staff training to ensure that all new content added meets accessibility criteria.
We also run monthly and quarterly reports to identify and address accessibility issues.
This statement was prepared on 12th July 2023.
Other Websites that our website links to:
We link to some content which is hosted by other councils including Newark and Sherwood District Council and Nottinghamshire County Council.
You can view their Accessibility Statements at :